At YK Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information you provide directly to us, such as when you fill out our contact form, request a consultation, or communicate with us. This may include: • Name and contact information (email address, phone number) • Company name and job title • Project details and requirements • Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to: • Respond to your inquiries and provide customer support • Send you project proposals and quotes • Communicate about projects and services • Improve our website and services • Comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on: • Consent: When you submit a contact form or request information • Contractual necessity: When processing is necessary to fulfill our services • Legitimate interests: For business operations and improving our services
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years unless you request deletion.
5. Your Rights
Under GDPR, you have the right to: • Access your personal data • Rectify inaccurate data • Request deletion of your data • Restrict or object to processing • Data portability • Withdraw consent at any time To exercise these rights, contact us at hello@yklabs.com.
6. Cookies and Tracking
Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party analytics that collect personal information without your consent.
7. Third-Party Services
We may use third-party services for hosting, email delivery, and payment processing. These providers are contractually obligated to protect your data and only use it for the services they provide to us.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Questions?
If you have any questions about this Privacy Policy or our data practices, please contact us.
hello@yklabs.com